How can we help you?
Search our knowledge base or browse the categories below.
Getting Started
Basic setup, account creation, and navigating the dashboard.
Connecting Channels
Link your WhatsApp, Instagram, Messenger, TikTok, and Telegram accounts.
Billing & Plans
Manage your subscription, invoices, and payment methods.
Troubleshooting
Fix connection issues, missing messages, and common errors.
Frequently Asked Questions
How many team members can I add?
Our Free plan includes 1 team member seat, the Pro plan includes up to 3 seats, and the Enterprise plan allows for unlimited team members.
Do I need the official WhatsApp Business API?
If you want to connect WhatsApp, yes. We integrate directly with the official WhatsApp Cloud API to ensure reliability and adherence to Meta's terms of service. We can help you set this up during onboarding. You can also connect Instagram and Messenger easily!
Can I use Convarge on my phone?
Absolutely. Our web dashboard is completely mobile-optimized. You can also download our native iOS and Android apps directly from the App Store and Google Play to manage your conversations on the go.
Still need help?
Our support team is ready to assist you. We typically respond within 24 hours.
Contact Support