How can we help you?

Search our knowledge base or browse the categories below.

Getting Started

Basic setup, account creation, and navigating the dashboard.

Connecting Channels

Link your WhatsApp, Instagram, and Messenger accounts.

Billing & Plans

Manage your subscription, invoices, and payment methods.

Troubleshooting

Fix connection issues, missing messages, and common errors.

Frequently Asked Questions

How many team members can I add?

During the current beta, you can add unlimited team members. We will introduce tiered seat limits when paid plans launch.

Do I need the official WhatsApp Business API?

Yes. To use Convarge efficiently and adhere to Meta's terms of service, we integrate directly with the official WhatsApp Cloud API. We can help you set this up during onboarding.

Can I use Convarge on my phone?

Absolutely. Our web dashboard is completely mobile-optimized. You can manage all your conversations directly from your smartphone browser, and native iOS/Android apps are coming soon.

Still need help?

Our support team is ready to assist you. We typically respond within 24 hours.

Contact Support