Privacy Policy
Last updated: March 20, 2026
This Privacy Policy describes how Convarge Technologies LTD ("we", "us", or "our") collects, uses, and protects your information when you access or use our website or unified messaging platform.
1. Data We Collect
To provide our messaging service, we collect the following information:
- Account Data: Email address, name, and business details used for registration.
- Integration Data: OAuth tokens and connection details for Meta (Facebook, Instagram), WhatsApp, TikTok, and Telegram.
- Messaging Data: We process messaging data from your connected platforms purely to display it in your Convarge dashboard.
2. How We Use Your Data
We use your data to operate, maintain, and provide the features and functionality of the Convarge service. We do not sell your personal data to third parties. Your integration tokens are stored securely and used only to facilitate communication between Convarge and your connected platforms.
3. Third-Party Services (Meta / WhatsApp / TikTok)
Our service integrates with third-party APIs (Facebook, Instagram, WhatsApp, TikTok, and Telegram). By using Convarge, you agree to the privacy policies of these third-party services. We only request and access permissions explicitly granted during the connection process strictly to facilitate messaging functionality.
4. Data Security, Retention & Deletion
We implement industry-standard security measures to protect the integrity and security of all information collected through the service. We retain your data as long as your account is active. You can request data deletion at any time through your dashboard or by contacting our support team at support@convarge.com.